Working with hospital or health services

As a carer, you will need to talk with doctors and other health professionals. You will need to tell them about the person you care for so they can provide the best possible treatment. You will also need to ask questions so you can make decisions and provide the best care.

One of your jobs as a carer may be to help the person you care for when they go to appointments with doctors or other health professionals.

Care coordination is about planning a person’s care and support, and sharing information with everyone who helps to care for the person. Care coordination is something that your health care team may do after talking with you and the person you care for.

If the person you care for becomes seriously ill or injured, they may go into a hospital.

When the person you care for is ready to leave hospital, you will need to plan and prepare for their future care.

Advocacy means that you speak up for someone. You may need to advocate for the person you care for to:

Sometimes you may not be satisfied with how the person you care for is treated by others. You may be unhappy with a service or the person providing the service. If this is the case, you can make a complaint for the person you care for.