What services and support are available

2 minute read

Carer Gateway provides a range of free services and support just for carers. Services are delivered in-person, online and over the phone. Our dedicated team of Carer Gateway service providers across Australia, which you may already be familiar with, provide in-person services across Australia.

Services include:

  • In-person and online peer support groups – you might like to meet with people like you who care for someone and share stories, knowledge and experience. You can do this with people in your area or you can join the carer forum online.
  • Tailored support packages – you may be able to get a range of practical supports like planned respite and transport services to help you in your caring role. 
  • In-person and phone counselling – if you are feeling stressed, anxious, sad or frustrated, a counsellor can talk with you either in person or over the phone in the comfort of your own home.
  • In-person and online self-guided coaching – you can talk to a professional coach to reflect on your experience and needs, identify personal goals and create a plan to reach these goals, or you can work through interactive online coaching sessions at your own pace. There are a range of topics to help you in your caring role.
  • Online skills courses to support your wellbeing and understanding of legal responsibilities relating to the caring role.
  • Access to emergency respite if you suddenly find you can’t provide care, for example if you become ill or injured. Service providers will find ways to look after the person you care for while you recover.
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Carer Gateway is a free service designed by carers, for carers.

If you care for someone with disability, who is unwell or older, you don’t have to do it alone.

But what kind of support can Carer Gateway offer carers?

There’s a whole range of free services, supports and everyday tips you can explore.

Some carers use it to meet other carers online, or to chat with a counsellor, in person or by phone.

Other carers use it for support around the home or for getting from A to B.

And like anyone, carers need a break sometimes. Carer Gateway offers planned respite care, so you can look after yourself. As well as respite for emergencies, or if you get sick.

As a carer, you can also access free online skills courses on topics like self-care and dealing with stress.

Call us today on 1800 422 737 to chat to a service provider or visit carergateway.gov.au.

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